The choice of a new CEO comes at a crucial time for Air India, which is grappling with heavy losses, heightened regulatory scrutiny after a deadly crash last year, and operational disruptions from the Iran war, which has driven up costs
While airline sources said domestic flights have not been cut, the CEO indicated they are also under profitability pressure
The West Asia turmoil has pushed up oil prices, and airspace restrictions have increased airlines' operating costs, especially on long-haul routes
“We don't want money, we just want to know what happened," says Nilesh Purohit, who lost his 24-year-old son in the crash